Sales Policy
Last updated: March 10, 2026
Our Commitment
At PromiseMelody, we pour our hearts into every song we create. Each song is custom-written and produced specifically for you, based on the unique story and details you share with us.
All Sales Are Final
Due to the custom, personalized nature of our songs, all sales are final. We do not offer refunds, revisions, or exchanges. Each song is a one-of-a-kind creation that cannot be resold or repurposed.
Before You Order
- Please review your story details carefully before submitting your order
- Make sure the recipient name, occasion, and special details are accurate
- Our creative team will craft your song based on exactly what you provide
Important Notes
- All orders are final once payment is confirmed
- No refunds, revisions, or exchanges are offered
- Please double-check all details before placing your order
- If you have questions before ordering, contact us first
Cancellations
If you wish to cancel your order before delivery, contact us as soon as possible. Orders cancelled before production begins may be eligible for cancellation at our discretion.
Questions?
If you have any questions about our sales policy, please reach out to [email protected]. We're here to help.